How to Get an Emotional Support Animal (ESA) Letter in Utah

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Since emotional support animals are not protected under the federal Americans with Disabilities Act, each state across the U.S. has different laws protecting ESAs. In this article, we will cover how to get an ESA letter in Utah and which state and local laws your emotional support animal is protected under.

What Is an ESA Letter?

An emotional support animal letter is an official document that proves a person’s need for an emotional support animal to treat any mental or emotional disability they may be struggling with. For an ESA letter to be valid, it must be written and signed by a licensed mental health professional in your state. With an official ESA letter, the owner can secure access to housing with their emotional support animals, regardless of the building’s pet fees or policies.

Can Emotional Support Animals Go Anywhere?

What Is an Emotional Support Animal?

An emotional support animal (ESA) is any animal that provides companionship and comfort to help alleviate one or more symptoms or effects of a person’s emotional or mental disability. Anyone can qualify for an emotional support animal, which can be of any species of animal, as long as it provides emotional support to its owner. Emotional support animals do not require training to perform tasks that assist people with disabilities. Instead, they serve as passionate companions that help their owners overcome difficult times or negative thoughts, which makes them very different from service animals.

How to Get an Emotional Support Animal in Utah

If you suffer from an emotional or mental disability and believe that the presence of an emotional support animal could help you, you first need to discover if you qualify for owning an ESA based on your mental illness. Below are the steps you need to take to certify an animal as an ESA in the state of Utah.

Step 1: Schedule a Visit with Your Doctor

The first step to finding out if you qualify for an emotional support animal is to schedule an appointment with your doctor. It’s essential to be open and honest with your provider about your mental health and what feelings you’ve been struggling with. From here, your doctor will refer you to a licensed mental health physician who will more effectively evaluate your condition and determine if you can benefit from an emotional support animal. If you don’t have a doctor to refer you to a mental health professional, you can use simple and accessible online services, such as Pettable, to locate and connect with a licensed mental health professional. For an ESA letter in Utah to be valid, it must be written and signed by a licensed mental health professional.

Step 2: Complete an Assessment with Your Physician

Before signing an ESA letter, the state of Utah requires that a licensed mental health professional complete a live consultation with the patient. This appointment can be conducted in person, via phone call, or video chat, as long as it’s on record. The purpose of this evaluation is to discuss your situation and symptoms with your physician so they can diagnose your condition. If you feel it’s necessary for your well-being, you can bring up the possibility of obtaining an ESA and receive honest feedback from your licensed mental health professional on whether it would be best for you.

If you already have a therapist or other licensed physician treating your mental or emotional disability, you can talk to them about the possibility of obtaining an emotional support animal. However, it’s important to note that not all licensed mental health professionals know ESAs, so you should ask for recommendations from those who can help you.

Step 3: Make Sure You Get Your ESA Letter

Once your mental health physician qualifies you for an emotional support animal, they will write and sign an official ESA letter. For this document to be viable, it must meet the following requirements:

  • Your full name and a diagnosis of your disability must be included in the letter.
  • The letter has to be written on your healthcare provider’s official letterhead.
  • Your physician’s full name, license number, and specialty must be included.
  • Your physician must sign and date the letter.
  • Some states, including Utah, require the letter to include details about the recommended ESA, such as species and breed.

Be aware that ESA letters that fail to meet these conditions may not be eligible for housing or travel providers, so it’s crucial to ensure your letter is valid. Once you obtain your official ESA letter, congratulations; you officially have a certified emotional support animal! Emotional support animals do not need to undergo specific training or registration. Therefore, if organizations try to charge you money to register your ESA, be mindful that it is most likely a scam.

Although emotional support animals don’t require special training, it can be helpful to ensure they behave well in public spaces. Additionally, ESAs don’t have to wear special vests or collars, but doing so may help others be aware that your furry companion is an ESA and not just a pet.

ESA Laws in Utah

In the state of Utah, emotional support animals are not protected under local law, since they are not classified as service animals, contrary to what many may believe. Below are specific descriptions of Utah’s laws and policies regarding ESAs.


The federal Fair Housing Act (FHA) protects residents in any U.S. state, including Utah, who have an emotional support animal. The act prevents landlords from discriminating against anyone with a disability and ensures that individuals with an ESA have equal access to housing.

Transportation & Air Travel

Since emotional support animals are not federally protected like service animals, they can be refused entry on public transportation such as buses or trains. However, many transportation services allow small pets, so depending on your animal’s size and the service’s policies, you should be fine on most forms of public transport.

When it comes to air travel, ESAs are also not allowed. With the Air Carrier Access Act (ACAA), emotional support animals were once permitted to fly in the cabin of airplanes. However, as of 2021, the Act has been modified so that only service animals are offered protection when flying.


While employment is covered under the American Disability Act, only service animals are protected under this law.

If you have an ESA letter and believe you need their presence in the workplace, you could still make a case with your employer in Utah. While this decision is up to the discretion of your workplace, they may be accommodating to your requests. However, if your employer strictly decides against having an ESA in the workplace, there isn’t anything you can legally do to combat their choice.

Public Access

In Utah, as well as in most other states, emotional support animals are not allowed to accompany their owners in public areas that are otherwise off-limits to pets. Only service animals have complete access. Therefore, public establishments have the right to refuse entry to you and your ESA or to charge you pet fees.

It’s also worth mentioning that it is a crime to identify your ESA as a service animal falsely. If caught doing so, you could receive a sizable fine starting at $500.

How You Qualify for an ESA in Utah

To qualify for an emotional support animal in Utah, a licensed mental health professional needs to diagnose you with a mental or emotional disability that is recognized in the Diagnostic and Statistical Manual of Mental Disorders. Below are a few disabilities that may qualify for an emotional support animal if a licensed mental health professional deems it necessary.


People with depression may feel lonely or tired, have bursts of irritability, and even struggle with insomnia. Those living with depression could greatly benefit from the company of an ESA as they can help a person overcome the negative feelings they face daily by offering companionship during times of hardship.

Post-traumatic Stress Disorder

Post-traumatic stress disorder (PTSD) typically causes a person to suffer through flashbacks, severe anxiety, or uncontrollable thoughts and feelings. Symptoms of emotional disorders such as PTSD can have a negative toll on a person’s mental and emotional health. An emotional support animal can offer a calming presence to bring a person with PTSD back to the present moment.

Attention-deficit/Hyperactivity Disorder

Attention-deficit/hyperactivity disorder (ADHD) can hinder a person’s ability to focus or sit still for long periods. Someone with ADHD may also exhibit struggles with self-control and may experience impulsiveness, trouble multitasking, disorganization, and stress-related effects. An animal companion can help those with ADHD calm down, stay focused, and lower stress levels.

Bipolar Disorder

People with bipolar disorder can feel many things, including guilt, anxiety, general discontent, hopelessness, loss of interest, mood swings, apathy, or apprehension. These emotions can negatively affect a person’s life and those around them. An emotional support animal can provide feelings of ease to combat negative thoughts and emotions that stem from bipolar disorder.


Symptoms of schizophrenia can range from person to person, but occasionally, someone with schizophrenia can experience delusions, mood swings, hallucinations, or a lack of motivation. Psychiatric service animals are typically trained in helping people with schizophrenia, but some people may also benefit from owning a pet or ESA. Any animal can give structure and routine to a person’s schedule, helping those with schizophrenia stay focused and organized.

Panic Disorder

Panic disorder is a medical condition characterized by sudden and severe feelings of intense fear, often accompanied by physical symptoms such as dizziness, shortness of breath, a quickened pulse, and chest pains. An emotional support animal can help a person feel grounded and present during these episodes.

Chronic Stress

A person could develop chronic stress if they experience pressures in their home life or work life or if they experience a traumatic event. Because chronic stress is a mental health disability, sometimes people with chronic stress may experience headaches, fatigue, irritability, or even changes in appetite. Emotional support animals can help people relieve stress by lowering their blood pressure and heart rate. While they can’t alert others as service animals could, ESAs can still help a person feel safe.

Social Phobia

People with social phobia feel intense judgment and anxiety in social situations. Everyday social interactions cause irrational fear, hopelessness, embarrassment, and self-consciousness. Social phobia can sometimes feel paralyzing, and an emotional support animal can help by offering feelings of love, care, and comfort.

If you’re struggling from a mental illness that wasn’t mentioned on this list, that doesn’t mean you can’t qualify for an emotional support animal. Talking with your mental health professional about your mental or emotional disability and how an ESA can benefit your life is key. These licensed physicians are available to create a treatment plan for you so you can live a healthy, normal life, whether it involves an ESA or not. You never have to suffer alone.

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Emotional Support Animal vs. Service Animal

One common misconception about emotional support animals is that they are the same as service dogs. However, the reality is that these two animals are vastly different from each other. Emotional support animals can be of any animal species, as long as they are proven to provide comfort and consolation to a person with a disability, generally through their presence and companionship. ESAs don’t need to go through any training or registration process. On the other hand, only dogs or horses can be certified service animals. Service animals require extensive training to perform specific tasks, such as retrieving items or opening doors, to assist a person with a physical or mental disability. Service animals are protected under the ADA and are federally allowed to travel anywhere with their owner.

Emotional Support Dog vs. Psychiatric Service Dog

Psychiatric service dogs are considered a type of service animal. Therefore, they are also federally protected under the ADA, while emotional support dogs are only covered under federal housing laws. Psychiatric service dogs provide assistance and perform tasks for people with psychiatric disabilities. Examples of functions typically performed by a psychiatric service dog include:

  • Safety checks or room searches for individuals with PTSD.
  • Blocking those in dissociative episodes from wandering into danger.
  • Preventing impulsive or destructive behaviors, such as self-mutilation.

To obtain a psychiatric service dog, you need to contact a physician for a psychiatric service dog letter.

Frequently Asked Questions

If you are still curious about the specifics of emotional support animal laws in Utah, we provided a list of frequently asked questions regarding Utah ESA laws.

Can a landlord deny an ESA in Utah?

Thanks to the Fair Housing Act, in Utah, it is illegal for a person with a disability to be evicted or denied housing because of their emotional support animal, even if the landlord or property manager has a no-pet policy or charges a pet fee. However, if an ESA behaves disruptively or aggressively towards other patrons, a landlord has the right to charge for any damages or remove them from the premises.

Do you have to pay a pet deposit for an ESA in Utah?

As mentioned previously, the Fair Housing Act states that no housing provider can charge someone a pet deposit or any other pet fees if they have an emotional support animal and present a valid ESA letter.

How do I certify my ESA in Utah?

Emotional support animals in Utah do not need to go through any training or registration process. The only certification an ESA needs is a recent and valid ESA letter that is written and signed by a licensed mental health professional.

Who can write an ESA letter in Utah?

According to Utah law, anyone who is a licensed healthcare professional can write and sign an emotional support animal letter. This includes therapists, psychologists, licensed clinical social workers, certified nurse practitioners, and physicians.

Are online ESA letters legit?

Getting ESA letters online is legit. As long as you complete a telehealth appointment with a licensed mental health professional, even if it’s completely virtual, they can send you a written and signed ESA letter online. If you aren’t sure where to begin, you can search online for the best ESA letter services.

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