ESA Letter Review by Sunstar Clinical.
I reviewed the most popular
ESA Letter providers.
ESA Letter providers.
Below is a list of the ones you should be using, and the ones you should stay clear off at all costs.
ESA Letters can be a massive headache, a lot of them are scams, and prices vary drastically for the same product.
I’ve listed my favorite ESA Letter providers that gives you everything you need, and nothing you don’t.
Don’t have time to read the article?
Here’s the winners summarized.
Let’s dive into details
I judge the ESA letters by the following:
- How much does it cost?
- How fast do you get the ESA letter?
- How easy is it to get it?
- Is it an official U.S. verified ESA letter?
Below are my picks ranked in order, measured up against the success criteria.
WINNER – 1ST PLACE

They had the best price, and a 24-hour turn around. Making them the clear winner.
How much does it cost?
Pettable offers flexible pricing, including a month-to-month value bundle. This bundle adds value with benefits like free annual renewal, 24/7 vet access, and exclusive member bonuses. The subscription model provides great options for those mindful of costs, offering both affordability and convenience.
How fast do you get the ESA letter?
Pettable stands out with an express 24-hour turnaround service, perfect for anyone needing their ESA letter on short notice.
How easy is it to get it?
The process with Pettable is designed to be quick and hassle-free. A simple 3-minute quiz matches you with a therapist who specializes in ESA needs. Additionally, you can schedule an appointment during the checkout process. The author felt supported throughout, with all questions thoroughly answered, making the experience seamless and reassuring.
Is it an official U.S. verified ESA letter?
Yes, Pettable provides an official ESA letter issued by a licensed mental health professional (LMHP). They are approved across all 50 states, Washington D.C., and Puerto Rico. They explicitly avoid selling fake registrations or ID cards, ensuring the legitimacy of their service. To add further trust, their legal team is available to assist customers if needed.
2ND PLACE – RUNNER UP

How much does it cost?
US Service Animals provides two package options:
1.- An $89 option to “register” your animal as an ESA. However, this is not a legally-binding document, according to legal advice.
2.-A legitimate ESA evaluation conducted by a licensed doctor, which is the proper documentation for an ESA.
While their legitimate service is credible, offering a fake registration option detracts from their overall trustworthiness.
1.- An $89 option to “register” your animal as an ESA. However, this is not a legally-binding document, according to legal advice.
2.-A legitimate ESA evaluation conducted by a licensed doctor, which is the proper documentation for an ESA.
While their legitimate service is credible, offering a fake registration option detracts from their overall trustworthiness.
How fast do you get the ESA letter?
Their turnaround time is slightly longer than Pettable’s but still reasonably fast.
How easy is it to get it?
The process is straightforward, but the experience is impacted by occasional long wait times when contacting their support team. Their team is professional and knowledgeable, which helps offset this drawback.
Is it an official U.S. verified ESA letter?
Yes, US Service Animals offers a legitimate ESA letter through a licensed doctor. However, they also sell fake registrations, which undermines their credibility. The legitimate letter is valid and meets U.S. requirements, but the inclusion of non-compliant products raises concerns.
3RD PLACE – HONORABLE MENTION

How much does it cost?
The pricing details are not explicitly mentioned, but the process appears straightforward and does not include unnecessary upsells.
How fast do you get the ESA letter?
Emotional Pet Support provides an entirely online process, which may offer a relatively quick turnaround time. However, the lack of direct interaction with a licensed mental health professional makes the speed less meaningful when legitimacy is in question.
How easy is it to get it?
The sign-up process is user-friendly and includes a personal touch. After completing the initial sign-up, I received a phone call from their team to check in, answer my questions, and guide me through the process. Their “white glove” approach reflects a commitment to customer satisfaction and made me feel at ease.
Is it an official U.S. verified ESA letter?
This is where Emotional Pet Support falls short. Their assessment is conducted entirely online without a live call or video call with a licensed mental health professional. HUD has issued warnings about such practices, as they do not meet the standard of legitimacy required for ESA letters. Additionally, there is no indication that they provide legal support, which can be crucial when dealing with landlords.
4TH PLACE – HONORABLE MENTION

How much does it cost?
Support Pets focuses on providing a no-frills service for those seeking a quick solution. While they offer a fast ESA letter, there’s no mention of flexible pricing or additional value-added services.
How fast do you get the ESA letter?
Speed is the main advantage of Support Pets. They provide a rapid turnaround for ESA letters, making them one of the quickest options available.
How easy is it to get it?
The process is simple and entirely online, but it sacrifices quality for convenience. There’s no live call or video chat with a licensed mental health professional, which is a major drawback.
Is it an official U.S. verified ESA letter?
Unfortunately, Support Pets does not meet the standard of legitimacy required for an ESA letter. Their letters are based on online assessments without real-time interaction with a licensed professional, which HUD warns against. Furthermore, their misleading claims about ESA access to restaurants, hotels, and shops raise concerns about their credibility.